(248) 276-9300 (Auburn Hills) · (248) 852-5511 (Rochester Hills)

Policies & Deliveries

What To Expect

Sales & Return Policy

  • No Returns without original sales receipt.
  • All “Special”, “Custom” and Closeout orders are final sale.
  • Natural Thin Veneer (NVT) and Full Veneer orders are FINAL SALE.
  • All Bulk Products, Full Pallets, Natural Stone and Cement products are FINAL SALE.
  • 25% handling fee on all exhanges and returns.
  • All claims and returns must be made within 14 days.
  • All returns are subject to approval.
  • Used, broken, dirty or dated materials are not returnable
  • Pallets with deposits will be refunded $1.00 less the deposit amount (per manufacturers).
  • Returns that require “pick-up” will be charged additional delivery charge. Restrictions and return policies apply.
  • “Refused Loads” will still be charged the full delivery charge and are subject to return policies. Restrictions apply.
  • Michigan law requires all bulk loads to be tarped.
  • Haley Stone is not responsible for damage to vehicles while loading.
  • Customers are responsible for securing own loads while loading.
  • When doing saw cuts, Haley Stone is not responsible for damage to materials, including material we do not sell.
  • There is a $45.00 fee on all returned checks.
  • Haley Stone is not resonsible for damage/breakage to materials when dumping boulders.
  • Prices are subject to change without notice.

Delivery Information

  • Delivery service is available at an additional cost. There are several pricing structures we offer for different items primarily based on quantity and mileage.